|Tax Topic #104
||2008 Tax Year
Topic 104 - Taxpayer Advocate Service – Help for Problem Situations
The Taxpayer Advocate Service is an independent organization within the
IRS whose employees assist taxpayers who are experiencing economic harm, who
are seeking help in resolving tax problems that have not been resolved through
normal channels, or who believe that an IRS system or procedure is not working
as it should. For example, if you are experiencing financial problems and
will be evicted if you don't pay the rent, the Taxpayer Advocate Service may
be able to assist you in obtaining your refund expeditiously. The Taxpayer
Advocate Service also may be able to assist you if you have experienced a
delay of more than 30 days to resolve a tax-related problem or have not received
a response by the date promised. The service is free, confidential, tailored
to meet your needs, and available for businesses as well as individuals.
While the Taxpayer Advocate Service cannot change the law or make a technical
tax decision, it can clear up problems that resulted from previous contacts
and ensure that your case is given a complete and impartial review.
You can contact the Taxpayer Advocate Service by calling its toll–free
number 877-777-4778, or TTY/TTD 800-829-4059 to see if you are eligible for
assistance. You can also call or write to your Local Taxpayer Advocate, whose
address and phone number are listed in your local telephone directory and
in Publication 1546 (PDF), The Taxpayer
Advocate Service of the IRS—How to Get Help With Unresolved Tax Problems.
If you write, please be sure to include your social security number or employer
identification number, your return address and a phone number where you can
be reached during the day. Include with your letter, copies of any correspondence
you have received from the IRS. In addition, please describe your problem,
the tax years involved and any previous attempts to solve the problem (including
any offices you contacted). You can also file Form 911, Request for Taxpayer
Advocate Service Assistance (And Application for Taxpayer Assistance Order),
or ask an IRS employee to complete it on your behalf.
To learn more about the Taxpayer Advocate Service, see www.irs.gov/advocate.
Page Last Reviewed or Updated: December 22, 2008
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