August 11, 1998
Rossotti Announces New Top
WASHINGTON - The Internal Revenue Service today announced
several changes to its top management structure as well its plans to
make several key appointments. The changes will ensure the highest
level of management focus on IRS modernization and service to
taxpayers while maintaining the necessary attention on operations.
Most of these changes will be effective by Sept. 15, 1998.
"These changes are part of our effort to place the right people
in the right jobs to help move us toward the creation of a new,
taxpayer-focused IRS," said Charles 0. Rossotti, Commissioner of
"The appointments that Commissioner Rossotti is announcing today
are another critical step in our effort to reform the IRS," said
Treasury Secretary Robert E. Rubin. "The personnel flexibilities we
sought as part of the IRS reform law contributed greatly to our
ability to recruit such talented individuals to lead and manage the
The most significant change is the creation of two Deputy
Commissioner positions. Bob Wenzel, who became the IRS's Chief
Operations Officer in April 1998, will be the Deputy Commissione r
for Operations. In 1997 Wenzel co-chaired a task force which
prepared the report on reinventing customer service at the IRS. John
LaFaver, Secretary of Revenue for Kansas, will be named the Deputy
Commissioner for Modernization. While Secretary of Revenue in
Kansas, LaFaver created a customeroriented organizational culture
that used cutting-edge technology to deliver rapid and accurate
service to taxpayers, a major goal of the IRS. LaFaver also has held
the position of Revenue Commissioner in Maine and Montana.
Paul J. Cosgrave will fill the position of Chief Information
Officer. Cosgrave has spent 25 years in the information technology
industry. As a partner at Andersen Consulting, he worked with major
clients in the financial services industry on large-scale technology
programs. Most recently, he was president and CEO of Claremont
W. Val Oveson will be named the National Taxpayer Advocate. As
Chairman of the Utah State Tax Commission since 1993, Oveson
initiated re-engineering efforts that significantly improved the
agency's customer service operations. His work also resulted in a
streamlined appeals process and a new mediation process to handle
disputes, focusing on alternative dispute resolution practices.
Previously, Oveson directed a high-level council in Utah that
provided outreach and advocate services to small businesses.
John Dalrymple, the current Deputy Chief Operations Officer,
will move into the position of Chief Operations Officer, vacated by
Darlene Berthod, currently Director of the Pennsylvania
District, will assume the role of Deputy Chief Operations Officer,
vacated by Dalrymple. John Stocker, the Director of the
Kentucky-Tennessee District, will assume the role of Assistant
Deputy Commissioner for Modernization.
David A. Mader, the Chief Management and Administration, will
assume the additional responsibilities for finance and program
evaluation. His title will change to Chief Management and Finance.
Lynda Willis has been selected to fill the newly-created
position of Deputy Chief Management and Finance. Willis comes to the
IRS from the General Accounting Office, where she was the Director
of Tax Policy and Administrative Issues. Willis, who was involved in
GAO audits of the IRS for twelve years, will focus on improving
internal operations at the IRS.
Donna H. Cunninghame will be the new Chief Financial Officer,
reporting to Mader. She has been the CFO of the Corporation for
National Service since 1996. Before that, she served as the first
full-time CFO of the Resolution Trust Corporation and has held other
high-level positions in finance.
Ronald P. Sanders will become the new IRS National Director of
Education, responsible for IRS-wide training in the areas of
technical tax law, leadership and customer service. Sanders was the
director of civilian personnel management at the Department of
Defense. Most recently, he was the Executive Director of the George
Washington University's Center for Excellence in Municipal
Management, a publicprivate partnership that helps municipal
governments build leadership and management expertise through
innovative education programs.
The Taxpayer Treatment and Service Improvements office will be
co-led by the IRS and the Treasury Department. Judy Tomaso, formerly
the Assistant to the Deputy Commissioner, will head up this effort
for the IRS. Lisa Ross, Deputy Assistant Secretary for Management at
Treasury, will be co-leader.
"I believe that this top level team has the combination of
experience and commitment from inside and outside the IRS to manage
the major and challenging process of change underway at the IRS,"
said Rossotti. "This is only a first step. We will be continuing
active recruiting externally and internally to fill positions in the
new IRS operating divisions that will begin to be established next
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