Publication 334 |
2000 Tax Year |
Internal Revenue Service
The following describes assistance provided by the IRS. You can
order free publications and forms, ask tax questions, and get more
information from the IRS in several ways. By selecting the method that
is best for you, you will have quick and easy access to tax help. See
Free tax services, later.
Contacting your Taxpayer Advocate.
If you have attempted to deal with an IRS problem unsuccessfully,
you should contact your Taxpayer Advocate.
The Taxpayer Advocate represents your interests and concerns within
the IRS by protecting your rights and resolving problems that have not
been fixed through normal channels. While Taxpayer Advocates cannot
change the tax law or make a technical tax decision, they can clear up
problems that resulted from previous contacts and ensure that your
case is given a complete and impartial review.
To contact your Taxpayer Advocate:
- Call the Taxpayer Advocate at
1-877-777-4778.
- Call the IRS at
1-800-829-1040.
- Call, write, or fax the Taxpayer Advocate office in your
area.
- Call 1-800-829-4059 if you are
a TTY/TDD user.
For more information, see Publication 1546, The Taxpayer
Advocate Service of the IRS.
Small Business Tax Education Program.
Small business owners and other self-employed individuals can learn
about business taxes through a unique partnership between the IRS and
local organizations. Through workshops or in-depth tax courses,
instructors provide training on starting a business, recordkeeping,
preparing business tax returns, self-employment tax issues, and
employment taxes.
Some courses are offered free as a community service. Courses given
by an educational facility may include costs for materials and
tuition. Other courses may have a nominal fee to offset administrative
costs of sponsoring organizations.
For more information about this program, call the IRS Monday
through Friday during regular business hours and ask for your Taxpayer
Education Coordinator. Check your telephone book for the local number
of the IRS office closest to you or you can call
1-800-829-1040.
Your Business Tax Kit.
Your Business Tax Kit is an assortment of IRS forms and
publications to help taxpayers who operate their own businesses. To
order the kit, see Free tax services, later. The kit
consists of the following items.
Forms:
- SS-4, Application for Employer Identification
Number
- 1040-ES, Estimated Tax for
Individuals
- 9779, EFTPS Business Enrollment Form
Publications:
- 509, Tax Calendars for 2001
- 583, Starting a Business and Keeping
Records
- 594, The IRS Collection Process
- 910, Guide to Free Tax Services
- 1544, Reporting Cash Payments of Over $10,000 (Received
in a Trade or Business)
Free tax services.
To find out what services are available, get Publication 910,
Guide to Free Tax Services. It contains a list of free tax
publications and an index of tax topics. It also describes other free
tax information services, including tax education and assistance
programs and a list of TeleTax topics.
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Personal computer. With your personal computer and
modem, you can access the IRS on the Internet at
www.irs.gov. While visiting our web site, you can select:
- Small Business Corner (located under Tax
Info For Business) to get information on starting and operating
a small business.
- Frequently Asked Tax Questions (located under
Taxpayer Help & Ed) to find answers to questions you
may have.
- Forms & Pubs to download forms and
publications or search for forms and publications by topic or
keyword.
- Fill-in Forms (located under Forms &
Pubs) to enter information while the form is displayed and then
print the completed form.
- Tax Info For You to view Internal Revenue
Bulletins published in the last few years.
- Tax Regs in English to search regulations and the
Internal Revenue Code (under United States Code
(USC)).
- Digital Dispatch and IRS Local News Net
(both located under Tax Info For Business) to receive
our electronic newsletters on hot tax issues and news.
You can also reach us with your computer using File Transfer
Protocol at ftp.irs.gov.
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TaxFax Service. Using the phone attached to your fax
machine, you can receive forms and instructions by calling
703-368-9694. Follow the directions from the
prompts. When you order forms, enter the catalog number for the form
you need. The items you request will be faxed to you.
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Phone. Many services are available by phone.
- Ordering forms, instructions, and publications.
Call 1-800-829-3676 to order
current and prior year forms, instructions, and publications.
- Asking tax questions. Call the IRS with your tax
questions at 1-800-829-1040.
- TTY/TDD equipment. If you have access to TTY/TDD
equipment, call 1-800-829-4059 to ask tax
questions or to order forms and publications.
- TeleTax topics. Call
1-800-829-4477 to listen to pre-recorded
messages covering various tax topics.
Evaluating the quality of our telephone services. To
ensure that IRS representatives give accurate, courteous, and
professional answers, we evaluate the quality of our telephone
services in several ways.
- A second IRS representative sometimes monitors live
telephone calls. That person only evaluates the IRS assistor and does
not keep a record of any taxpayer's name or tax identification
number.
- We sometimes record telephone calls to evaluate IRS
assistors objectively. We hold these recordings no longer than one
week and use them only to measure the quality of assistance.
- We value our customers' opinions. Throughout this year, we
will be surveying our customers for their opinions on our
service.
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Walk-in. You can walk in to many post offices,
libraries, and IRS offices to pick up certain forms, instructions, and
publications. Also, some libraries and IRS offices have:
- An extensive collection of products available to print from
a CD-ROM or photocopy from reproducible proofs.
- The Internal Revenue Code, regulations, Internal Revenue
Bulletins, and Cumulative Bulletins available for research
purposes.
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Mail. You can send your order for forms, instructions,
and publications to the Distribution Center nearest to you and receive
a response within 10 workdays after your request is received. Find the
address that applies to your part of the country.
- Western part of U.S.:
Western Area Distribution Center
Rancho Cordova, CA 95743-0001
- Central part of U.S.:
Central Area Distribution Center
P.O. Box 8903
Bloomington, IL 61702-8903
- Eastern part of U.S. and foreign addresses:
Eastern Area Distribution Center
P.O. Box 85074
Richmond, VA 23261-5074
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CD-ROM. IRS Publication 3207, The Business Resource
Guide, is an interactive CD-ROM that contains the following
important information for small businesses.
- Business tax forms, instructions, and publications.
- A discussion of a wide range of topics, from preparing a
business plan and keeping records to obtaining financing and setting
up a retirement plan.
- Tutorials, updates, and a multi-agency electronic
newsletter.
- Internet links to various regulatory agencies.
The CD is available in mid-February. You can get one free copy by
calling 1-800-829-3676 or visiting the
IRS web site at www.irs.gov/prod/bus_info/sm_bus/
smbus-cd.html.
IRS Publication 1796, Federal Tax Products on CD-ROM, is
a CD-ROM that contains:
- Current tax forms, instructions, and publications.
- Prior-year tax forms, instructions, and publications.
- Popular tax forms which may be filled in electronically,
printed out for submission, and saved for recordkeeping.
- Internal Revenue Bulletins.
This CD-ROM can be purchased from National Technical Information
Service (NTIS) by calling 1-877-233-6767
or on the Internet at www.irs.gov/ cdorders. The
first release is available in mid-December and the final release is
available in late January.
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Your comments on IRS enforcement actions.
The Small Business and Agriculture Regulatory Enforcement Ombudsman
and 10 Regional Fairness Boards were established to receive comments
from small business about federal agency enforcement actions. The
Ombudsman will annually evaluate the enforcement activities and rate
each agency's responsiveness to small business. If you wish to comment
on the enforcement actions of the IRS, call
1-888-REG-FAIR (1-888-734-3247).
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