Services Available Outside the United States

During the filing period (January to mid-June), you can get the necessary federal tax forms and publications from U.S. Embassies and consulates. You can request Package 1040-7 for Overseas Filers, which contains special forms with instructions and Publication 54.

Also during the filing season, the IRS conducts an overseas taxpayer assistance program. To find out if IRS personnel will be in your area, you should contact the consular office at the nearest U.S. Embassy.

	Phone.You can also call your nearest U.S. Embassy, consulate, or IRS office listed below to find out when and where assistance will be available. These IRS telephone numbers include the country and city codes required if you are outside the local dialing area. Berlin, Germany (49) (30) 8305-1140 London, England (44) (207) 408-8077 Mexico City, Mexico (52) (5) 209-9100 Ext. 3557 Paris, France (33) (1) 4312-2555 Rome, Italy (39) (06) 4674-2560 Singapore (65) 476-9413 Tokyo, Japan (81) (3) 3224-5466 Overseas taxpayers can also call the Puerto Rico site for help at (787) 759-5100. If you are in Guam, the Bahamas, U.S. Virgin Islands, or Puerto Rico, you can call 1-800-829-1040.
	Mail. For answers to technical or account questions, you can write to: Internal Revenue Service International Returns Section P.O. Box 920 Bensalem, PA 19020-8518.
	Personal computer. With your personal computer and modem, you can access the IRS on the Internet at www.irs.gov. For more information on the website, see Personal computer under Services Available Inside the United States, earlier.

Contacting your Taxpayer Advocate. If you have attempted to deal with an IRS problem unsuccessfully, you should contact your Taxpayer Advocate.

The Taxpayer Advocate represents your interests and concerns within the IRS by protecting your rights and resolving problems that have not been fixed through normal channels. While Taxpayer Advocates cannot change the tax law or make a technical tax decision, they can clear up problems that resulted from previous contacts and ensure that your case is given a complete and impartial review.

	Mail. Persons living outside the United States may contact the Taxpayer Advocate at: Internal Revenue Service Taxpayer Advocate P.O. Box 193479 San Juan, PR 00919. You can also contact one of the IRS offices located abroad, listed earlier.
	Phone. You can call the Taxpayer Advocate at (787)759-4501.
	Fax. You can fax the Taxpayer Advocate at (787)759-4535.

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