Publication 947 |
2000 Tax Year |
How To Get More Information
You can order free publications and forms, ask tax questions, and
get more information from the IRS in several ways. By selecting the
method that is best for you, you will have quick and easy access to
tax help.
Free tax services.
To find out what services are available, get Publication 910,
Guide to Free Tax Services. It contains a list of free tax
publications and an index of tax topics. It also describes other free
tax information services, including tax education and assistance
programs and a list of TeleTax topics.
Personal computer. With your personal computer and
modem, you can access the IRS on the Internet at
www.irs.ustreas.gov. While visiting our Web Site, you can
select:
- Frequently Asked Tax Questions to find answers to
questions you may have.
- Fill-in Forms to complete tax forms
on-line.
- Forms and Publications to download forms and
publications or search publications by topic or keyword.
- Comments & Help to e-mail us with comments
about the site or with tax questions.
- Digital Dispatch and IRS Local News Net
to receive our electronic newsletters on hot tax issues and
news.
You can also reach us with your computer using any of the
following.
- File Transfer Protocol at
ftp.irs.ustreas.gov
- Direct dial (by modem)
703-321-8020
TaxFax Service. Using the phone attached to your fax
machine, you can receive forms and instructions by calling
703-368-9694. Follow the directions from the
prompts. When you order forms, enter the catalog number for the form
you need. The items you request will be faxed to you.
Phone. Many services are available by phone.
- Ordering forms, instructions, and publications.
Call 1-800-829-3676 to order current and
prior year forms, instructions, and publications.
- Asking tax questions. Call the IRS with your tax
questions at 1-800-829-1040.
- TTY/TDD equipment. If you have access to TTY/TDD
equipment, call 1-800-829-4059 to ask tax
questions or to order forms and publications.
- TeleTax topics. Call
1-800-829-4477 to listen to pre-recorded
messages covering various tax topics.
Evaluating the quality of our telephone services. To
ensure that IRS representatives give accurate, courteous, and
professional answers, we evaluate the quality of our telephone
services in several ways.
- A second IRS representative sometimes monitors live
telephone calls. That person only evaluates the IRS assistor and does
not keep a record of any taxpayer's name or tax identification
number.
- We sometimes record telephone calls to evaluate IRS
assistors objectively. We hold these recordings no longer than one
week and use them only to measure the quality of assistance.
- We value our customers' opinions. Throughout this year, we
will be surveying our customers for their opinions on our
service.
Walk-in. You can pick up certain forms, instructions,
and publications at many post offices, libraries, and IRS offices.
Some libraries and IRS offices have an extensive collection of
products available to print from a CD-ROM or photocopy from
reproducible proofs.
Mail. You can send your order for forms, instructions,
and publications to the Distribution Center nearest to you and receive
a response 7 to 15 workdays after your request is received. Find the
address that applies to your part of the country.
- Western part of U.S.:
Western Area Distribution Center
Rancho Cordova, CA 95743-0001
- Central part of U.S.:
Central Area Distribution Center
P.O. Box 8903
Bloomington, IL 61702-8903
- Eastern part of U.S. and foreign addresses:
Eastern Area Distribution Center
P.O. Box 85074
Richmond, VA 23261-5074
CD-ROM. You can order IRS Publication 1796, Federal
Tax Products on CD-ROM, and obtain:
- Current tax forms, instructions, and publications.
- Prior-year tax forms, instructions, and publications.
- Popular tax forms which may be filled-in electronically,
printed out for submission, and saved for recordkeeping.
- Internal Revenue Bulletins.
The CD-ROM can be purchased from National Technical Information
Service (NTIS) for $25.00 by calling 1-877-233-6767
or for $18.00 on the Internet at
www.irs.ustreas.gov/cdorders. The first release is
available in mid-December and the final release is available in late
January.
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