Nov 15 Will be First IRS
Problem Solving Day

WASHINGTON - Taxpayers in 33 cities are invited to Problem Solving Day on Saturday, November 15, 1997, from 9:00 a.m. to 5:00 p.m. During this open house, individuals with long-standing tax problems who have had difficulty getting answers will have the opportunity to meet with IRS employees face-to-face.

We want to reach out to taxpayers who have been unable to resolve their problems. Opening our office on a Saturday offers taxpayers a new way to work with us towards a solution,þ said the Taxpayer Advocate, Lee Monks, in Washington, DC.

Some of the problems IRS employees will be ready to handle include misapplied payments, non-receipt of refunds and unresolved bills.

Interested taxpayers and/or their representatives may call 1-800-829-1040 or the special localphone number for their city to schedule an appointment for November 15. Locations and phone numbers are attached.

Taxpayers are encouraged to call for an appointment so IRS will have the right problem solver there to help. "We won't turn away anyone who wants to attend our Problem Solving Day," said Monks. "However, scheduling an appointment increases the likelihood that we will be able to solve the problem in the least amount of time."

November 15 is the first monthly Problem Solving Day. Others will be scheduled in cities throughout all IRS districts.

Taxpayers who are unable to come in on November 15, can always call the IRS toll-free line -- 1-800-829-1040 -- Monday through Friday 7:30 a.m. to 5:30 p.m. to request their problem be referred to the Taxpayer Advocate. The Taxpayer Advocate is the primary champion for taxpayers with problems that cannot be resolved through ordinary channels.

Problem Solving Day Locations    Call for Appointments
State/City                       Telephone #

Arizona
      Phoenix                    602-207-8634/35

California
      Laguna Nigel               714-360-2178
      Los Angeles                213-894-8852
      Oakland                    510-637-4359
      San Jose                   408-494-8285

Colorado
      Denver                     303-571-4402

Connecticut
      Hartford                   860-240-4156

Florida
      Jacksonville               904-232-3440
      Ft. Lauderdale             954-423-7684

Georgia
      Atlanta                    404-331-3485

Illinois
      Chicago                    312-886-0550

Indiana
      Indianapolis               317-226-5081

Louisiana
      New Orleans                504-558-3019

Maryland
      Baltimore                  410-962-9337

Massachusetts
      Boston                     617-565-1550

Michigan
      Detroit                    313-226-4780

Minnesota
      St. Paul                   612-290-3061

Missouri
      St. Louis                  314-539-6900

New Jersey
      Newark                     973-645-3886

New York
      Brooklyn                   718-488-3601
      Manhattan                  212-436-1013
      Buffalo                    716-685-5432

North Carolina
      Greensboro                 910-378-2334

Ohio
      Cincinnati                 513-621-6281

Oklahoma
      Oklahoma City              405-297-4745

Pennsylvania
      Philadelphia               215-574-9900

Tennessee
      Nashville                  615-736-5423

Texas
      Austin                     512-499-5000
      Dallas                     214-767-0593
      Houston                    713-209-4506

Virginia
      Richmond                   804-771-2292

Washington
      Seattle                  1-800-829-0933

Wisconsin
      Milwaukee                  414-297-1260

Previous | Next

1997 IRS News Releases | News Releases Main | Home