States are changing their delinquent tax collection strategies to boost
collections and make their collection programs more efficient. Among
the recent changes some states have made are (1) new or improved
accounts receivable management information systems; (2) updated written
billing procedures; (3) use of telephone collection techniques; and (4)
denying taxpayer state licenses and permits, such as those for liquor
and car dealerships, if delinquent taxes go unpaid. Other developments
on the state level include the increasing use of private collection
companies to collect delinquent taxes and the use of credit card tax
payments. This fact sheet summarizes the view of state tax
administrators on these efforts to collect delinquent state taxes.