IRS Announces March Problem Solving Days

WASHINGTON - The Internal Revenue Service today announced the locations of its March Problem Solving Days. At 33 locations across the country, individuals with long-standing tax problems will have the opportunity to meet face to face with IRS employees who will work to find solutions. Taxpayers can find the location nearest them by accessing the IRS homepage on the World Wide Web -- www.irs.ustreas.gov -- or calling the IRS toll-free at 1-800-829-1040.

"Problem Solving Days are excellent opportunities for those people who just haven't been able to get their problems solved over the phone or by mail," said Internal Revenue Service Commissioner Charles 0. Rossotti. "This has been an extremely successful effort by the IRS to provide better customer service and help people to meet their tax obligations."

The IRS began hosting monthly Problem Solving Days in November. Since then, more than 20,000 taxpayers have met with IRS representatives and nearly 75 percent of the problems have been resolved. In addition, many taxpayers who called to set up an appointment for Problem Solving Day had their problems resolved over the phone, and never had to come in person.

Taxpayers don't have to wait until Problem Solving Day to resolve their tax problems, the IRS said. They can call the IRS toll-free line -- 1-800-829-1040 -anytime to ask that their problem be referred to the Taxpayer Advocate. The Taxpayer Advocate is the primary champion for taxpayers with problems that cannot be resolved through ordinary channels.

March Problem Solving Days

State/City           Telephone #     Date      Hours

Alabama
     Mobile         (334) 441-5835  03/12/98  8 a.m. - 7 p.m.

Arizona
     Tucson         (520) 670-4675  03/19/98  12 p.m. - 8 p.m.

California
     Long Beach     (714) 360-2178  03/24/98  8 a.m. - 7 p.m.
     Los Angeles    (213) 894-8852  03/18/98  9 a.m. - 8 p.m.
     Sacramento     (510) 637-4359  03/21/98  9 a.m. - 3 p.m.
     Salinas        (408) 771-1240  03/18/98  8 a.m. - 8 p.m.

Florida
     Fort Myers     (954) 423-7684  03/21/98  9 a.m. - 3 p.m.
     Tallahassee    (904) 232-1542  03/26/98  2 p.m. - 7 p.m.

Georgia
     Savannah       (404) 331-3485  03/11/98  10 a.m. - 6 p.m.

Illinois
     Peoria         (312) 886-0550  03/10/98  1 p.m. - 8 p.m.

Indiana
     Columbus       (317) 226-5081  03/21/98  8 a.m. - 2 p.m.

Massachusetts
     Worcester      (617) 565-1550  03/14/98  9 a.m. - 5 p.m.

Maryland
     Hagerstown    (301) 790-4018   03/11/98  12 p.m. - 8 p.m.

Michigan
     Detroit       (313) 628-3670   03/21/98  9 a.m. - 5 p.m.

Misouri
     Jefferson City(573) 893-6054   03/18/98  12 p.m. - 8 p.m.

Nebraska
    Lincoln        (402) 221-4014   03/10/98   11 a.m. - 7 p.m.

New Jersey
    Paramus        (973) 645-3886   03/21/98   9 a.m. - 1 p.m.

New York
    Brooklyn       (718) 488-3601   03/19/98   12 p.m. - 7 p.m.
    Manhattan      (212) 436-1013   03/19/98   12 p.m. - 7 p.m.
    Syracuse       (716) 551-4574   03/19/98   12 p.m. - 7 p.m.

North Carolina
    Winston-Salem  (336) 378-2334   03/19/98   10 a.m. - 7 p.m.

Ohio
    Akron          (513) 684-3094   03/21/98   9 a.m. - 5 p.m.

Oklahoma
    Awton          (405) 297-4745   03/12/98   12 p.m. - 7 p.m.

Oregon
    Eugene         (206) 220-6037   03/11/98   9 a.m. - 6:30 p.m.

Pennsylvania
    Wilkes-Barre   (215) 574-9900   03/14/98   9 a.m. - 5 p.m.

Rhode Island
    Providence     (401) 528-4317   03/21/98   9 a.m. - 1 p.m.

South Dakota
    Rapid City     (612) 290-3061   03/11/98   12 p.m. - 8 p.m.

Tennessee
    Chattanooga    (615) 736-5423   03/19/98   12 p.m. - 7 p.m.,

Texas
    Houston        (713) 209-3660   03/28/98    9 a.m. - 3 p.m.
    Midland        (214) 767-1289   03/19/98    3 p.m. - 8 p.m.
    Waco           (512) 499-5875   03/21/98    9 a.m. - 3 p.m.

Virginia
    Roanoke        (804) 771-2292   03/26/98    3 p.m. - 8 p.m.

Wyoming
    Cheyenne       (307) 772-2863   03/24/98    8 a.m. - 6 p.m.

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